Frequently asked questions
How is a knee scooter better than crutches?
Knee scooters let you keep your full body weight off the recovering leg without the upper-body fatigue, hand pain, and stair difficulty that come with underarm crutches. Most people who try both pick the scooter for the bulk of their recovery.
How long do people typically rent a knee scooter in Ottawa?
Most renters keep a knee scooter for 4 to 12 weeks — long enough to cover a typical post-surgery non-weight-bearing window. Weekly and monthly rates make the longer rentals affordable.
What is the weight capacity of a knee scooter?
Standard knee scooters typically support up to 300 lb. Bariatric (heavy-duty) models go up to 400–500 lb. Owners disclose the weight capacity in every listing — confirm before booking.
Can I use a knee scooter outdoors and in snow or ice?
Standard knee scooters work fine on smooth indoor floors and dry pavement. For Ottawa winters (December–March) and outdoor use on grass, gravel, or cobblestones (ByWard Market), filter for an all-terrain model with pneumatic tires.
Can a knee scooter go up or down stairs?
No — knee scooters are not designed for stairs. For multi-floor homes, owners often suggest pairing the scooter with a single crutch for a few stair traverses per day, or relocating sleeping/eating to one floor for the recovery period.
Does insurance cover knee scooter rental in Ontario?
OHIP does not cover short-term knee scooter rentals. Many extended-health and private benefit plans (Sun Life, Manulife, Canada Life, Green Shield, Blue Cross) may reimburse rentals with an itemized receipt and sometimes a prescription. Coverage decisions are made by your insurer.
Can a knee scooter be delivered to my hospital before discharge?
Yes. Many Ottawa owners coordinate with hospital social workers or discharge planners and can deliver to The Ottawa Hospital (Civic, General, Riverside), Queensway Carleton, Montfort, or directly to your home so it's waiting when you arrive.
Is a steerable knee scooter worth the extra cost?
If you live in a condo, downtown apartment, or have tight indoor spaces, yes — steerable models turn in a much tighter radius. For a single-floor house with hallways, a standard model is usually fine.
How do I get the right size knee scooter?
Owners typically include a quick adjustment at delivery — the steering bar height, knee pad height, and pad tilt should be set so your hip is square and your knee rests comfortably. If something doesn't feel right, message the owner before signing off on delivery.
What's the difference between a knee scooter and a knee walker?
They're the same thing — 'knee scooter' and 'knee walker' are used interchangeably. Some manufacturers also call them 'orthopedic scooters' or 'leg scooters.'