Ottawa Carpet & Upholstery Care Rentals
Frequently Asked Questions
We're an Ottawa-based rental store specializing in professional-grade carpet cleaners, upholstery cleaners, and ozone generators. Whether you're deep cleaning your home, freshening up your car, or tackling an office space, we have the equipment to get the job done right — without the cost of hiring a professional service every time.
We offer three core rental categories — carpet cleaning machines, upholstery cleaning machines, and ozone generators. All of our equipment is professional-grade, meaning you get results that are a significant step up from what you'd find at a grocery store rental kiosk.
Anyone who wants a deep, thorough clean without paying professional service prices. Our customers include homeowners doing seasonal deep cleans, renters preparing to move out, pet owners dealing with odours and stains, car enthusiasts cleaning vehicle interiors, landlords turning over rental properties, and small office managers keeping their workspace fresh.
Professional-grade machines use stronger suction, higher water pressure, and more effective cleaning action than the machines most people buy at retail. The difference in results is noticeable — especially on older stains, pet odours, and high-traffic areas. Renting gives you access to that level of clean without the investment of owning a machine you'd only use a few times a year.
An ozone generator is a powerful odour elimination device that works by producing ozone gas, which neutralizes odours at the molecular level rather than just masking them. It's highly effective for smoke smells, pet odours, mould and mildew odours, and musty spaces. It's commonly used in homes, cars, cottages, and rental properties. We provide full instructions with every rental so you can use it safely and effectively.
Yes — our upholstery cleaning machines are well-suited for vehicle interiors, including seats, carpets, and floor mats. This is one of the most popular uses for our rentals, especially for people looking to do a thorough detail without paying auto detailing prices.
We offer both. You can choose convenient pickup or have the equipment delivered to you. When booking online, you'll be able to select the option that works best for your schedule and location.
We recommend booking as early as you can, especially around weekends, holidays, and the spring cleaning season when demand is highest. That said, we do our best to accommodate last-minute requests so it's always worth checking availability even on short notice.
Most rentals do not include cleaning solutions, as most people have specific needs or brands. Check your specific listing for what's included with each rental. We can point you toward the right cleaning solutions to use with our machines, and in some cases, solutions may be available as an add-on.
When used correctly with appropriate cleaning solutions, yes. We'll provide guidance on safe usage and drying times with every rental. As a general rule, keep children and pets off freshly cleaned carpets until they are fully dry.
Drying time varies depending on the carpet thickness, airflow in the space, and humidity levels. In most cases carpets are dry within 4 to 8 hours. Opening windows, running fans, or using a dehumidifier can speed up the process significantly.
Our carpet and upholstery machines are designed specifically for soft surfaces. Using them on hardwood or tile is not recommended as it can cause water damage. If you have questions about a specific surface or situation, reach out before booking and we'll help you figure out the right approach.
We're based in Ottawa and serve the city and surrounding areas. Contact us through the platform to confirm delivery availability for your specific location.
Hiring a professional service can cost several hundred dollars depending on the size of your home. Renting our equipment gives you professional-grade results at a fraction of the price, on your own schedule, and with the flexibility to re-clean any area you're not happy with. For many people it's a smarter, more practical option — especially for regular maintenance cleaning or smaller jobs.
If your plans change, please let us know as soon as possible through the platform. We'll do our best to reschedule or adjust your booking without hassle. The cancellation policy does vary by prouduct and it is noted during the booking process.