Question 1

What types of medical equipment do you carry?

Accepted Answer

We carry a wide range of medical and mobility equipment, including wheelchairs, mobility scooters, walkers, rollators, knee scooters, hospital beds, patient lifts, lift chairs, bathroom safety equipment, commodes, and daily living aids. Our inventory is designed to support recovery, improve mobility, and help people remain safe and independent at home.

Question 2

How long can I rent equipment for?

Accepted Answer

We offer flexible rental periods to suit your situation. Whether you need equipment for a weekend, several weeks, or a longer recovery period, we'll work with you to find a rental plan that meets your needs. If your circumstances change, we're happy to discuss extending your rental.

Question 3

Is your rental equipment cleaned and inspected?

Accepted Answer

Absolutely. Every rental item is professionally cleaned, sanitized, and inspected before it is rented again. We take pride in maintaining our equipment to ensure it is safe, reliable, and ready for use. We also recommend you inspect your item upon receiving it.

Question 4

Do you serve customers outside of Orleans?

Accepted Answer

Yes. While we're based in Orleans, we proudly serve customers throughout the greater Ottawa area. If you're unsure whether we service your location, simply contact us and we'll be happy to discuss your options.

Question 5

Can I reserve equipment before I need it?

Accepted Answer

Yes, if possible we always recommend planning ahead. If you know you'll need equipment for an upcoming surgery, hospital discharge, or planned recovery, we recommend contacting us in advance. Reserving equipment helps ensure it's available when you need it.

Question 6

Do you offer mobility scooters and wheelchairs?

Accepted Answer

Yes. We carry both manual wheelchairs and mobility scooters to accommodate a variety of mobility needs. Our team can help you determine which option is most appropriate based on your lifestyle, mobility level, and intended use.

Question 7

How can I rent an item?

Accepted Answer

Browse our online equipment listings, choose the rental period that works best for your needs, and select whether you'd like to pick up your equipment or have it delivered (where available). Once you've completed your booking, we'll prepare your equipment. If you're unsure which product is right for you, our team is happy to answer questions. We also recommend speaking with your physician or healthcare team to ensure you select the equipment that best supports your medical needs and recovery.